Terms of Use

Welcome to CHIMERA art & craft.

Make sure you have read and understood the following conditions as further navigation to the website of the Chimera art & craft e-shop requires you to expressly and irrevocably agree to these.

If you disagree with these conditions you should refrain from using this website.

Any reproduction, copying or publication of the content of chimeracraft.gr is strictly forbidden without prior written consent of its owner.

Payment Methods

All payments must be made by debit or credit card.

Transaction Security

Our cooperation with Eurobank guarantees credibility and security of your purchases through our e-shop.

Is it safe?

Yes, because:

  • Buying products or using the services of our website (chimeracraft.gr) is made in a secure way through Eurobank’s special service.
  • The card verification site/form where you enter your card details is provided by Eurobank. Your card details are encrypted and sent to the issuing bank for approval. These details are not released to third parties (not even to the provider of the product you wish to buy).

The technology and systems that are used to guarantee your shopping security include:

  • Encryption of your card details (SSL 128).
  • Eurobank security systems that record and protect access to and data in its systems.

The prices quoted on our e-shop include VAT and are final.

Our online shop retains the right to change prices without notification. Customers should always pay the total amount cited on the invoice even if the price has changed by the time the order is delivered.

Shipping Methods

Domestic Deliveries

The time required for delivery in Greece is ten (10) working days from the date the order is received.

Deliveries Abroad

Delivery may take as long as 2-3 weeks.

You are notified directly of delivery charges.

Any duties or taxes imposed by customs authorities in countries outside the European Union are payable by the addressee. The shop is not always aware of the amount of such charges.

In case of any complexity/difficulty completing an order (poor weather conditions, strikes, etc.) we will contact you to confirm whether or not you want your order delivered.

Policy Regarding Returns

Our on-line shop gives you the opportunity to return merchandise for any reason, which you are not obliged to reveal. Products must be returned within 20 working days of delivery of your order. For the return to be accepted the merchandise and its packaging must be complete and intact.

Notification of Return of Merchandise

If you wish to return objects you have received, you should send an e-mail notifying us of a request to return. You will receive our reply immediately.

Settlement of Returns

Return settlement should proceed as follows:

Dispatch of a new object. The new object can be the same as or similar to the previous one, or you can select a different merchandise from our on-line shop.

Means of Return

You may return your order by any means you wish.

Cost of Return

Our on-line shop pays the cost of returning merchandise only when the merchandise has been delivered in a damaged or defective state.

In all other cases, the customer is obliged to pay the cost of return.

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